Frequently Asked Question
Do I need a referral or script for physical therapy from my primary care physician before reciving care?
Arizona is considered a direct access state, which means you do NOT need a referral or script before receiving care from a licensed physical therapist (PT).
Do you accept my insurance?
As an out-of-network provider, we can provide a “superbill” after your appoinments upon request to submit directly to your insurance company.
Why would I go out-of-network instead of staying in-network?
We work for you to accomplish your specific goals; not for your insurance company and their goals.
This model guarantees premium quality of care for our patients since many in-network outpatient clinics are constrained by insurance companies to decreasing reimbursement rates. This financial pressure leads physical therapists to schedule 2-4 patients per hour and utilize aides. Oftentimes aides are managing more patients than their physical therapists for a given hour. With us, you work one-on-one with the PT for the entire hour without aides or assistants.
How do I save money paying out-of-pocket instead of going through my in-network provider?
The value of working directly with your PT for 60+ minutes cannot be overstated enough.
In most in-network outpatient clinics that utilize aides, a patient’s direct one-on-one time with their PT is usually less than 15 minutes. You’re more than likely being billed for the remainder of the time you spend doing exercises with aides or getting passive treatment via outdated modalities (i.e. ice/hot pack and e-stim). Remember, just because something “feels good” doesn’t mean you’re healing quicker.
Will I ever receive a "surprise bill" weeks or months after completing my plan of care?
Absolutely not!
Your predetermined rate is fully transparent and established prior to treatment.
Can I get reimbursed for my physical therapy sessions?
You can get partial reimbursement depending on your policy, which is determined by your insurance company.
We provide a “superbill” after your visit upon request to submit to your insurance company. This can be applied towards your deductible if you are not yet eligible for reimbursment.
Do you offer any package pricing or memberships?
We offer discounted package pricing for 6-packs, 10-packs, and monthly memberships.
What makes your PT clinic different?
Your appointments will be spent with your PT for the entire session. You save time by achieving quicker resulys with fewer visits.
How so? Typically, you will not need treatment more than once per week due to the high quality nature of utilizing evidence-based manual therapy techniques and interventions. Exercise is an integral part of your treatment with us because motion is lotion.
Can I use my health savings account (HSA), flexible sabings account (FSA), or health reimbursement account (HRA) to pay for services, packages, and memberships?
Of course. Physical therapy services are considered qualifying services that can be paid using your tax-free HSA, FSA, or HRA account. Don’t forget that FSA funds do NOT roll over into the following year.
Can I receive physical therapy services from you if I am a Medicare beneficiary?
Medicare has complex rules and restrictions in place related to physical therapy services. Therefore, you cannot benefit from our skills and services unless they are considered “not medically necessary” such as wellness services. Examples include services to improve sports performance such as periodized workout programs for strength and conditioning as well as personal training services.